NetSuite Price Breakdown: Licenses, Add-Ons & Cost Factors

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Acquiring and implementing NetSuite is no small feat – the cloud-based enterprise resource planning system has many modules and generally requires a major shift in business processes from teams across the company.

As such, it’s to no one’s surprise that procuring NetSuite is a costly endeavor – both in time and money. If your team is considering adopting NetSuite, it’s crucial to estimate the total price before getting started: this takes into account one-time NetSuite implementation costs, recurring subscription fees, etc. Knowing upfront how much you will have to pay before making a final decision is key for understanding if the investment is worth the expected benefits: the cost of a comprehensive ERP solution such as NetSuite can reach over $150,000 for implementation and more than $250,000 in annual fees.

However, estimating the cost is easier said than done because numerous factors influence the price of the NetSuite platform. That’s why we’ve put together this all-in-one guide that covers everything you need to know about NetSuite pricing.

After reading this guide, you should be able to evaluate the total investment required and decide if it’s worth the expected advantages.

Meanwhile, some teams, especially those looking for fast, easy, and reliable financial close, find great value in complementary tools like Numeric for areas that Oracle NetSuite does not address directly. To learn how Numeric can help your business automate month-end close with the help of ahead-of-the-curve AI, schedule a personalized demo.

What Factors Influence NetSuite Price?

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NetSuite’s costs depend on two main factors: a one-time implementation fee and recurring costs.

The NetSuite implementation cost refers to the different fees that you need to pay to get started with the ERP software . This includes but is not limited to licensing, setup, customization, integrations, data migration, and others.

The recurring costs, on the other hand, include the subscription and licensing fees that you need to pay to continue having access to the platform. These are usually paid on an annual or longer-term (3-5 years) basis.

So what variables influence each of these costs? They include:

Licensing Edition: The NetSuite software comes in a few different editions, each of which targets the needs of different enterprises, in terms of size and stage of development. The more advanced editions cost more to set up and use.
Number of Modules: The NetSuite system is modular, which means that you can choose a customized set of modules to fit your organization’s specific needs. The more modules that you opt for, the higher the cost.
Number of Add-Ons: There are optional add-ons for advanced functionalities that also add to the total cost of NetSuite.
Number of Users: The number of business users that need access to NetSuite affects pricing.
User Licensing: The type of users - employees vs vendors vs partners vs customers - that will use the platform impacts the cost and should be taken into consideration when estimating NetSuite pricing for your business.
Customization: Whether you choose built-in features or require a high level of customization plays a major role in determining the cost that you’ll need to cover, both pre- and post-implementation.
Integrations: The type and number of third-party accounting and business software solution integrations that you need affects the implementation cost and recurring fees.
Data Migration: The amount and state of data that needs to be migrated from existing sources influences cost. The more data there is and the less well-prepared that it is, the higher the initial setup fee.
Training and Support: How much training your team needs on using NetSuite affects the cost as this is usually charged as an hourly rate. Moreover, NetSuite offers three different levels of support - Basic, Premium, and Advanced Customer Support, with more advanced options costing more per year.
External Support: Finally, when calculating the cost of NetSuite, you have to take into account whether implementation and maintenance can happen in-house (if you have the necessary human resources) or you need to hire external consultants (if your team doesn’t have the necessary expertise). Freelance implementation and maintenance consultants are paid per hour and rates can be high.
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The breakdown of the NetSuite price factors above shows that the total cost is driven by the business complexity (more complex = higher cost), the size of the enterprise (larger company = higher cost), and the specific ERP needs (with more intricate requirements leading to higher expenses).

Understanding NetSuite Licensing Editions

NetSuite comes in four different software editions: each aims to meet the needs of businesses in different sizes and at different growth stages. This diversity is one of the factors that makes NetSuite such a widely used accounting automation software, but it also adds to the complexity of understanding how NetSuite pricing works.

The NetSuite licensing editions include:

NetSuite Starter Edition: Covers basic ERP features such as GL, accounts payable and receivable, and essential CRM functionalities. This makes it a good fit for small businesses with a single legal entity and up to ten users that are switching from spreadsheets or entry-level accounting tools like QuickBooks to NetSuite.
NetSuite Emerging Edition: Includes more complex financial management tools and advanced CRM capabilities. This version is suitable for growing companies with no more than 100 users with evolving financial management needs.
NetSuite Mid-Market Edition: Incorporates comprehensive ERP and CRM features, multi-entity and multi-currency management (via NetSuite OneWorld), and industry-specific modules. This edition is the best fit for mid-sized businesses with a few hundred users that operate multiple entities in several locations and require custom workflows.
NetSuite Enterprise Edition: Provides global financial and business management functions, sophisticated supply chain capacities, and support for deep customizations and high volume of transactions. This NetSuite edition is best for large-scale enterprises with extensive operations, high volume of transactions, global market presence, and thousands of users.
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In addition, NetSuite offers different software editions based on country and industry for advanced customization options.

The table below summarizes the main characteristics of each edition and the average total pricing:

Feature	NetSuite Starter Edition	NetSuite Emerging Edition	NetSuite Mid-Market Edition	NetSuite Enterprise Edition
Number of Users	1-10	11-100	100-1,000	1,000+
Best For	Small businesses & startups <$5m in revenue	Growing small to mid-sized companies $5m–$20m in revenue	Mid-sized companies $20m–$100m in revenue	Large enterprises $100m+ in revenue
Complexity	Basic accounting needs (GL & AP/AR) Single entity Basic ERP Basic CRM	Advanced financial management needs Moderate ERP Moderate CRM	Complex financial management needs Multi-entity Multi-currency Advanced ERP Advanced CRM OneWorld module	Highly complex financial & business management needs Multi-entity Global markets Comprehensive ERP
Implementation Cost	$30,000–$45,000	$50,000–$70,000	$80,000–$100,000	$120,000–$150,000+
Recurring Price (Annual)	$25,000–$40,000	$45,000–$80,000	$85,000–$170,000	$175,000–$250,000+

Besides the edition, you also have to consider the NetSuite service tier that your team requires.

Following is a summary of the four NetSuite service tiers and their metrics:

Service Tier	Number of Users	File Storage	Transaction Lines (Monthly)
NetSuite Standard Service Tier	100	100 GB	200,000
NetSuite Premium Service Tier	1,000	1,000 GB	2,000,000
NetSuite Enterprise Service Tier	2,000	2,000 GB	10,000,000
NetSuite Ultimate Service Tier	4,000	4,000 GB	50,000,000

When selecting the right NetSuite edition and service tier for your business, you should take into consideration the size of your team, stage of business development, monthly transactions, workflows, and general accounting needs. In other words, the choice of edition and service tier should align with your company size and complexity to strike the right balance between functionality and NetSuite price.

NetSuite User Licensing: What Access Costs Look Like

Another factor that impacts the price of NetSuite is user licensing.

NetSuite offers four different types of users:

Employee users
Vendor users
Partner users
Customer users
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From these, employee users are the main factor in determining the cost.

Employee license types include:

Full User License: This license provides regular, complete, unlimited access to the ERP system. Users who need this license include accountants, sales reps, admins, and other roles. This type of license costs $1,200-$2,400/user/year.
Employee Self-Service License: This license gives limited access to the platform for occasional tasks such as submitting timesheets, adding expense reports, or viewing payslips. Typical users include employees outside the accounting team. The price of this NetSuite license is significantly lower, at $120-$300/user/year.
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Before getting started with NetSuite, it’s crucial to dedicate time to assign the correct licenses to your employees based on their role within your organization. Choosing the licenses that cover the minimum requirements is a must for avoiding unnecessary costs that can easily reach hundreds of thousands of dollars for larger enterprises. Adapting a hybrid model - where some employees have full access and some have self-service licenses - is recommended to budget smartly, especially as your business grows and the size of your team expands.

At the same time, you should keep in mind the following restrictions and limitations when it comes to user licensing as they have a direct impact on the NetSuite price model:

No Shared Logins: Users cannot share accounts to save on the cost; each user needs to have their own login.
No Read-Only Licenses: NetSuite does not offer read-only access, which is usually cheaper or even free; all users - including passive ones - need to have a paid account.
No Flexible Role-Based Licensing: NetSuite does not price dynamically based on work done or time spent on the platform; license fees are paid on an annual basis no matter how much work each user completes.
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As teams grow and accounting needs get increasingly more complex, tools such as Numeric help manage roles, workflows, approvals, and reconciliations to relieve user bottlenecks without forcing more users on the NetSuite system. By supporting team collaboration and automating close, Numeric allows you to keep license counts and NetSuite costs in check.

Add-On Modules: A Major Price Variable

NetSuite is a modular ERP system which means that customers can choose from many different modules to build a customized platform that fits their precise business needs.

The most commonly required modules by accounting teams include:

NetSuite Advanced Financials: This module enables sophisticated financial management by supporting multiple budget management, enabling budget vs actual monitoring with real-time visibility, allocating expenses by GL account, class, department, and location, linking amortization schedules to bills, bill credits, and jobs, and offering statistical accounts for storing non-financial measures and data.
NetSuite Fixed Assets Management: This fixed asset management software module automates fixed asset depreciation and lease accounting by developing a comprehensive list of existing assets and tracking lease agreement details.
NetSuite Advanced Revenue Management: This module provides automated revenue scheduling, allocation, and reporting based on predefined rules or milestones in compliance with ASC 606, IFRS 15, and other standards.
NetSuite Project Accounting: This module helps monitor and manage project expenses, revenues, and profitability over lifetime by automating complex revenue calculations and allocations and supporting multiple revenue scenarios.
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Worth noting, NetSuite bundles some modules into industry-specific editions, while other modules are generally sold à la carte.

Commonly bundled modules under the ERP system include:

Financial Management
Enterprise Performance Management
Order Management
Inventory Management
Warehouse Management
Supply Chain Management
Procurement
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Meanwhile, the following modules are usually offered à la carte for further customization:

Advanced Financials
Fixed Assets Management
Revenue Recognition
Project Accounting
Multi-Book Accounting
Project Management
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In terms of pricing, each NetSuite module costs around $8,000 during implementation, on average. The annual cost ranges from $7,200 to $24,000+ per module.

When choosing the right modules for your business, you should take into account the scalability factor and the impact on the total NetSuite price. Additional modules provide more functionalities, but they also add complexity and the need to onboard more employees to fulfill all roles or give onboarded users full access to the platform. In addition, this demands more configuration, training, and maintenance.

For guidance on how to think about implementing modules, Ellen Heister and Angela Ngo of Uniqus Consultech offer up some tips on avoiding the “big-bang” approach of NetSuite implementation.

Implementation & Integration Costs

Here is a list of the key factors that affect the NetSuite setup cost:

Licensing Edition: More advanced editions have higher implementation costs.
Service Tier: The larger the requirements of your business, the more it costs to set up NetSuite.
Modules: Each additional module costs an average of $8,000 to implement.
Add-Ons: Additional features come with extra cost.
Number and Type of Users: Each user adds $500-$1,500 during implementation.
Customizations: The price of customization ranges from $5,000 to $50,000+.
Third-Party Integrations: The execution of a single integration with other tools, such as customer relationship management tools and ecommerce platforms like Shopify , adds between $5,000 and $25,000 to the total NetSuite implementation price, with native integrations costing less than API integrations.
Data Migration: Moving historical data from existing sources and organizing it in NetSuite typically costs $5,000-$25,000.
Licensing Option: NetSuite can be purchased in one of three ways: 1) Through NetSuite Direct Sales Team; 2) through a NetSuite partner; or 3) through a NetSuite Solution Provider partner. The prices vary.
Training: The cost of training and change management is between $2,000 and $15,000 in most cases.
External Support: If your in-house team doesn’t have the capacity to implement NetSuite internally, you need to hire freelance implementation consultants. They charge $150-$250/hour, with the total cost amounting to $25,000-$100,000+.
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The NetSuite implementation process can be broken down into the following steps:

Discovery and Planning
Licensing and Subscription
Setup
Training
Testing
Deployment

With so many factors at play, it becomes difficult to estimate the implementation price of NetSuite.

To simplify calculations, here are the average costs associated with three implementation scenarios:

Based on these ranges, the price of implementing NetSuite is usually between $30,000 for small companies with simple processes and requirements to over $150,000 for large enterprises with complex workflows and needs that demand multiple modules, customizations, and integrations.

For more info, read Numeric's Guide to NetSuite

Download Now

NetSuite Support and Post-Launch Considerations

Customer support is an important consideration when estimating the total NetSuite price as it affects the post-launch cost.

NetSuite offers three tiers of support services:

Basic Support: This is included with all subscriptions and covers 24/7 assistance in critical situations as well as online support for defects and issues via the SuiteAnswers knowledge center and the NetSuite Support Community.
Premium Support: This provides additional help such as toll-free assistance for critical and non-critical issues, priority case queuing, weekend support, early notifications of upcoming releases, and commerce response services.
Advanced Customer Support (ACS): This comes with a prescriptive approach that helps optimize and sustain the entire NetSuite solution.
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More advanced support options cost about 10-20% of recurring annual fees.

When budgeting, you need to consider long-term costs such as upgrade cycles, training, and change management. NetSuite offers Education Services, where customers can access role-based training courses, live webinars, certifications, and other resources that help get started on the right footing and periodically upgrade your team’s expertise to derive the maximum benefits of NetSuite.

Depending on whether you get NetSuite directly or through a partner, you might qualify for third-party partner-led support models that come with pros and cons.

The pros of partner-led support include:

Dedicated consultants who are familiar with your industry and system
Hands-on support during setup, configuration, customization, integrations, and data migration
Tailored post-launch support in line with your team needs
Cost-effective packages compared to NetSuite’s premium support rates
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At the same time, some cons of third-party support models to consider are:

Varied quality of services across partners (vetting is crucial)
Potential lack of access to NetSuite’s internal escalation processes
Possible delays during upgrade cycles
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Ultimately, the total cost of ownership (TCO) of NetSuite is affected by all these factors. Higher-tier customer support costs more but can lead to less time down and faster addressing of critical issues. Handling upgrades incurs costs, but unmanaged upgrades affect the value your team derives from the ERP system. Ongoing training helps keep your team up to date though it demands financing. When considering the post-launch factors, aim for the best value for cost.

NetSuite Renewal & Subscription Terms

Understanding the NetSuite renewal and subscription terms and conditions is key for managing long-term costs and avoiding surprise charges along the way.

To begin with, most NetSuite contracts are structured as annual or multi-year agreements of 3-5 years. Pricing and terms of use are locked in for the duration of the contract and might change upon renewal.

Renewals are usually automatic unless you explicitly cancel the agreement within a specified notice window, typically 60-90 days before renewal. In case you miss this deadline, you are likely to be locked in for another contract cycle unless you are ready to pay a hefty cancellation fee. Once the agreement gets renewed, the subscription and license NetSuite price might be different from the initial.

It’s important to note that initial contracts often come with discounted pricing, especially when bundled with implementation and training services and/or multi-year contracts. Upon renewal, you can expect the annual cost to be about 5-10% higher. Moreover, it might be difficult to opt out of initially selected modules and/or decrease the number of users. That’s why you should carefully plan for the future when setting up NetSuite in the first place.

To strike the best possible terms and to avoid unpleasant, costly surprises, here are a few contract negotiation tips to try:

Insist on incorporating multi-year discount guarantees and price increase caps in the initial agreement
Negotiate a longer initial period with discounted rates (if you are convinced that you want to stay with NetSuite in the long term)
Get the cancellation notice window in writing
Have downgrade and downscale options included in the contract
Bring competitive benchmarks to negotiate pricing comparable to the market standards
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By starting to plan for renewal before implementation, your business can lower the total cost of ownership of what is one of the most widely recommended ERP systems for different size companies across various industries.

Tips for Reducing Your NetSuite Investment

While the NetSuite price can add up to a hefty amount in the long term, there are certain things that your team can do to limit the overall spend without compromising the potential of the ERP system.

Here are some practical tips and recommendations on how to save money when using NetSuite:

Choose the Most Appropriate Edition and Service Tier: Start with the NetSuite Starter Edition (unless you run a large enterprise) and let the ERP platform grow with your team. Don’t dive in the deep with the NetSuite Mid-Market or Enterprise Edition until you really need to. Getting a more complex system than needed will not only inflate the budget but also bring along operational complications.
Phase Module Implementation: Based on your accounting needs, get started with the must-have modules and features. Then, plan to add nice-to-have modules later on, during renewals, once your team has gotten used to NetSuite, you are certain that you want to stick to it for the long haul, and you have the extra cash.
Assign Licenses Strategically: Get full user licenses only to employees that need access to all features. For the rest, get employee self-service licenses as they are significantly cheaper, and you can save a lot of money each and every year.
Purchase from Partners That Offer the Best Conditions: Before making a decision, research well the terms and conditions of all available options, including getting the software directly from NetSuite and BPO partners or Solution Provider partners. Opt for the provider that offers the best implementation and recurring price and the most potent post-launch support.
Negotiate a Smart Contract: Don’t shy away from trying to negotiate better terms. In most cases, the NetSuite price is not set in stone, regardless of whether you get it directly from the company or through a partner. Try to negotiate a longer initial period with a discounted rate, set up a ceiling on the maximum price increase upon renewal, and ask for a more advanced support level.
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In order to be able to follow the tips listed above, the first step is to conduct an internal analysis of your current processes, workflows, data, and team. This will help you identify the main pain points that you aim to address with the introduction of NetSuite so that you can configure the optimal setup in terms of an edition, modules, add-ons, integrations, user licenses, training, support, and everything else.

How Numeric Complements NetSuite

While NetSuite is a potent ERP system, it doesn’t natively handle month-end close. That’s where Numeric comes into play as a purpose-driven financial close management platform designed specifically for accounting teams. Integrating Numeric with NetSuite helps you organize and automate one of the most challenging segments of the financial process.

The specific areas where Numeric provides value to NetSuite users include:

Real-Time Monitoring of Transactions: With Transaction Monitors, you can establish flexible alerts to catch errors and relate them to specific customers before reconciliation.
Performing First-Pass Flux Analysis: The AI-powered Flux Analysis feature takes the first pass at providing variance explanations by going through transaction details and finding out the key drivers of change. With auto-generated flux reporting, you can efficiently conduct MoM and QoQ account comparisons to identify anomalies.
Conducting Advanced Search and Pivoting: With the help of various filters, you can perform a high-power search for each transaction in the GL to access real-time data and pivot it directly in the tool.
Automating High-Level Reporting: Numeric takes transaction-line details from NetSuite for robust reporting. Custom management reports can be automated to save time and effort.
Automating Reconciliations: With Numeric, you can handle all month-end balance sheet reconciliations in the same place. The platform pulls account totals from workpapers and the GL trial balance automatically. In case of out-of-balance accounts, Numeric surfaces the exact transactions resulting in discrepancies.
Getting Access to Comprehensive Close Visibility: The software empowers you to remain up to date on close tasks via dedicated notifications, comments, and Slack updates for enhanced team communication. You can easily create dependencies for stronger team productivity and accountability.
Supporting Close Organization and Audit Readiness: Numeric assists in the assignment of tasks to preparers and reviewers while tracking changes, comments, and submissions in a structured month-end close checklist. At time of audit, auditors can log into the platform to access a detailed activity trail, eradicating the need for your team to chase down documentation.
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With these capabilities, Numeric has the potential to help all teams that are willing to move faster, close cleaner, and maintain accounting control without added ERP complexity. Still, the types of companies that find particularly high value in the platform include:

High-growth organizations scaling business and financial operations
Enterprises with complex accounting workflows and processes
Companies working in industries with complex controls and frequent audits, such as SaaS, FinTech, and eCommerce

Final Thoughts: Know What You’re Signing Up For

Our NetSuite price breakdown shows the complexity of estimating the cost that you can expect to incur when switching to this ERP system. Implementation can cost anything between $35,000 for small companies with simple needs and $150,000+ for large enterprises with complicated requirements. Meanwhile, the annual price starts at $25,000 and can exceed $250,000. This wide range of price options is attributed to the many factors that affect the total cost.

To decide if NetSuite is worth it for your team, you should start with a cost-benefit analysis that looks at both quantitative and qualitative gains as well as all costs. If you decide to move forward with implementation, conduct detailed internal evaluation and needs assessment to determine the edition, modules, customizations, integrations, and number of users that cover the minimum requirements without inflating the total cost unnecessarily. Optimal results are achieved when your ERP is fully aligned with your accounting tool strategy.

To maximize the value of NetSuite, check out how Numeric can help you manage complexity, close efficiently, and be always audit-ready. Schedule a personalized demo to learn more.

FAQs: NetSuite ERP Pricing Questions Answered

What Is the NetSuite Price per User?

NetSuite runs a user-based pricing model with two types of user licenses:

Full User License: The price per user is $99-$199/month, or $1,200-$2,400/year for full access.
Employee Self-Service License: The price per user is $10-$25, or $120-$300/year for limited access.

What’s Included in the Base NetSuite License?

NetSuite offers four editions, with NetSuite Starter being the most basic one. The NetSuite Started Edition license includes access to the core ERP platform, covering GL, accounts payable and receivable, basic inventory, order management, and simple reporting tools. It supports a single entity and comes with five full-access user licenses.

How Much Does It Cost to Implement NetSuite?

The implementation cost of NetSuite ranges from $35,000 for small teams with basic requirements to $150,000+ for large-scale organizations with complex accounting needs. The price includes multiple components such as discovery and planning, licensing and subscription, setup (including customization, integrations, and data migration), training, testing, and deployment.

When Should a Company Invest in Add-On Modules?

A company should invest in add-on NetSuite modules when the core ERP functions no longer meet its financial management needs. Such modules become a must as businesses grow in operations, transactions, and markets which leads to more complicated workflows and more strict compliances. Adding optional modules help organizations scale without hitting bottlenecks.

Are There Hidden Fees in NetSuite Contracts?

Before signing an agreement, you should watch out for a few items that can unexpectedly inflate the total price, including:

Implementation: Before you are able to start using NetSuite, you need to go through an implementation process that entails a total cost starting at $35,000 for small companies.
Training Cost: Sometimes the price of training is not explicitly mentioned, so you have to get a quote before agreeing to it.
Customization and Integrations: Customizing NetSuite to fit your organization’s needs costs more during implementation and afterwards than sticking to the out-of-the-box features.
Renewal Terms: Get a clear understanding of the renewal process and the potential cost raises afterwards.
Price Increases: The NetSuite price is likely to go up after the initial contract period, so you should be aware of the maximum raise to avoid unpleasant surprises.
Downgrade Restrictions: Some contracts might include clauses that prevent you from removing unneeded modules or decreasing the number of users during renewal.
Post-Implementation Support: While basic support is available for free, premium support is charged separately and can add up to 10-20% of the annual cost.
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It’s crucial to get a detailed proposal from a few possible providers and review them diligently before choosing the most beneficial option. Make sure all possible scenarios and costs are outlined clearly to avoid additional costs down the road.

Can Smaller Companies Afford NetSuite?

Yes, smaller companies can afford NetSuite, especially with the Starter Edition, which is specifically designed for single-entity businesses with up to ten users. To control the NetSuite price, small teams can opt for built-in modules, avoid unnecessary customization, implement only must-have integrations, and strategically assign licenses by need for access. Still, NetSuite tends to cost more than entry-level systems like QuickBooks.

Where Does Numeric Fit in If We’re Already Using NetSuite?

Despite its powerful capabilities, NetSuite has limited functionalities when it comes to month-end close. Numeric can complement NetSuite by streamlining task management, reconciliation, and financial close that usually remain manual after the implementation of the ERP platform.

Numeric allows accounting teams to communicate and collaborate more efficiently, track progress towards close, and identify and reduce bottlenecks, while eliminating the need to purchase additional NetSuite modules. Numeric’s integration with NetSuite helps you gain control and visibility without inflating the TCO.

Author

Daniela Andreevska

Daniela is a researcher and writer with over 10 years of experience, focusing specifically on the world of accounting and finance. Daniela's focus is on helping teams navigate software purchasing decisions and her writing aims to distill clearly the pros and cons of each choice.

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